Services and Facilities

Our Red Coat Volunteers are on site every day to provide valuable assistance and ensure a warm welcome at the airport.  You can find them at the Information Desk located in the arrivals area, just before the baggage carousels.

Our Passenger Engagement and Safety Officers (PESO’s) support our Curbside Assistance Program and provide assistance.  They can be found at the Airport Customer Services counter located in the departures check-in area.

At Victoria International Airport, NEXUS cardholders can access a special security screening lane prior to boarding. NEXUS cardholders can access a special security screening lane prior to boarding because they have received prior authorization and are considered trusted travellers. Present your NEXUS card at the security checkpoint and you will be directed to the fast lane! Whether you are travelling within Canada, to the United States or any other international destination, NEXUS makes your airport experience even more convenient.

To apply for a NEXUS card, visit the CBSA website. The cost of a NEXUS card is $50 CAD or $50 USD per applicant, which entitles the holder to a five-year membership upon approval.

Our No Smoking Policy prohibits smoking in all areas of the airport except at designated locations. Two smoking shelters located in the short term parking lot are the only designated areas where smoking will be permitted on airport property.