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Common Use Terminal Equipment (CUTE)

Common Use Terminal Equipment (CUTE)
Budget:  $1.9M
Construction Start:  January 2020

Completion:  April 2020

Through the use of non-proprietary software and hardware, CUTE systems allow passenger processors like the check-in counters and the gate counters to be used by any airline at any time rather than having groups of dedicated counters fitted with carrier-specific equipment.  This system offers a high degree of flexibility operationally for both the airport as well as the airlines.

Significant Developments to April 28, 2020 include:

  • The Airline Consultative Committee (ACC) approval of the project was received July 10, 2019.
  • The successful CUTE vendor is Materna.  Management is working to conclude contract documents.  The contract includes implementation of CUTE at all airside gates locations, landside check-in locations as well as support for a term of five (5) years.  
  • Onsite support services will be provided by ServiceTec as a sub-contract to Materna's contract.
  • A Team Lead for ServiceTec has been hired and ServiceTec staff are on-site.
  • This project is nearing completion.  All but one gate position is complete, three check-in positions left to complete (once carriers are back in operation); arrivals baggage positions nearing completion.  Final run in period of 30 days will  be delayed until normal operations resume.